My Capacity

About us

Welcome to My Capacity - where your independence, dignity, and voice come first.

Founded on the belief that every person deserves the right support to live a fulfilling and meaningful life, My Capacity exists to empower individuals navigating the NDIS. We are a South Australian-based NDIS service provider with a core focus on person-centred coordination and advocacy.

Let’s Build Your Capacity—Together

Our name - My Capacity -

Our name – My Capacity – is a declaration of purpose. We believe in your strengths, your rights, and your potential. With every plan, every meeting, and every connection, we are working to help you realise and reach your capacity – on your own terms.

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More than a provider — we're people who care.

Who We Are

My Capacity is more than just a service provider. We are a values-driven, community-oriented organisation led by professionals who care deeply about people, equity, and opportunity.

Our founder and Director brings over 5 years of dedicated experience working alongside people with disability, their families, and professional networks across South Australia. This includes extensive collaboration with key government agencies, such as:

  • SACAT (South Australian Civil and Administrative Tribunal)
  • Centrelink
  • SA Health
  • Exceptional Needs Unit (ENU)
  • Allied health professionals
  • Advocacy groups
  • Multiple local and statewide service providers

This experience ensures that our work is not only compliant and efficient, but also informed by a deep understanding of systems, pathways, and challenges that participants may face.

We are proud to serve participants across Adelaide and regional South Australia – particularly those navigating complex circumstances, language barriers, or community disconnection.

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Why “My Capacity”?

The words “My Capacity” speak directly to our mission and philosophy. It’s about empowering you to explore your full potential, make decisions confidently, and shape your own path.

We chose this name because it reminds us – every day – who we are working for: you.

We support you to build your own capacity through encouragement, knowledge, and meaningful connection. We don’t make choices for you. We walk beside you, helping to untangle complex systems, coordinate the right supports, and build confidence along the way.

We understand that support should never be one-size-fits-all. That’s why we tailor every step of the journey to your needs, your vision, and your future.

Our Director’s Expertise

At the heart of My Capacity is a leader who has worked across the disability, health, and community support landscape in South Australia. With five years of hands-on experience in coordinating supports under the NDIS, our Director brings practical knowledge and personal commitment to every aspect of the business.

They have been at the table with families, legal representatives, clinicians, and government bodies – advocating, problem-solving, and building strong support frameworks for individuals of all ages and abilities.

Their professional journey includes:

  • Coordinating complex plans involving multiple providers and systems
  • Navigating restrictive practices and high-risk environments
  • Collaborating with health professionals and allied networks to ensure continuity of care
  • Supporting participants from diverse cultural and linguistic backgrounds
  • Working with participants and families during major life transitions, including hospital discharge, guardianship decisions, and psychosocial recovery

This foundation ensures that My Capacity operates with insight, empathy, and a thorough understanding of the NDIS ecosystem in South Australia.